Viewing the Status of Cache Refresh Requests

To view the status of your cache refresh request:

Ensure that you are logged in as the MA.
Activate the Services and Server Configurations tab.
Click the Administration Console option on the submenu of the tab.
Under the System Configuration section on the side-bar menu, click the Check Cache Refresh Status link to display the page.
Enter a Request ID or select a Status and click Search to check the status of the cache refresh request.
The cache refresh details are displayed. You can see the status of the cache refresh operation for the different server instances.

The search result lists the following:
- The unique identifier of the cache refresh request
- Organizations that were affected by cache refresh request
- Time when the request was received
- The event type
- Risk Authentication Server instances (see the following table) that were affected by cache refresh request

Parameter	Description
Resource	The Risk Authentication resource that was refreshed. Possible values are: AdminConsole For Administration Console and User Data Service Risk Authentication For Risk Authentication Server
Server Instance ID	Specifies the unique identifier of the server instance that was refreshed. For Administration Console and User Data Server, this value is fetched from the InstanceID parameter set in arcotcommon.ini file. For Risk Authentication Server, it is the instance name of Risk Authentication Server. By default, it is a combination of host name and a unique identifier.
Server Instance Name	Specifies the instance name of the Risk Authentication component that was refreshed. Possible values are: Administration Console User Data Service Instance name of Risk Authentication Server
Host Name	Specifies the name of the system on which the refreshed component is installed.
Status	Specifies the status of the cache refresh request.