Previous Topic: Acknowledge IncidentsNext Topic: View Incident History


Compare Incidents

Use the Compare page to look for patterns across the networks, servers, or applications that might be related, such as signs of degradation. Click a particular network, server, or application to explore the details. You can also view incident details to see whether there are related investigations.

Comparing a:

Network incident

Compares the network performance related to the incident against similar networks.

Server incident

Compares server performance related to the incident against similar servers.

Follow these steps:

  1. Click the Incidents page.
  2. If the View By filter on the page is configured to display incident counts, click the performance bar in the Incident Count column to view a list of incidents.

    The list of incidents is filtered based on your selection.

  3. Click an incident number to view its incident details.

    The incident details page opens.

  4. Click Compare in the Show Me menu to compare the performance of the selected network or server to all networks or servers during the specified time frame.