Using the Incidents Page › View Incident Details

View Incident Details

Use the Incident lists to drill into Network or Server incident details.

Follow these steps:

1. Click the Incidents page.
2. If the View By filter on the page is configured to display incident counts, click the performance bar in the Incident Count column to view a list of incidents.

   The list of incidents is filtered based on your selection.

3. Click an incident number to view its incident details.

   The incident details page opens.

4. Narrow the information by selecting a metric, server, and application.

   The management console lists the following information for the incident:

   Number

   Unique number that identifies the incident.

   Network

   Network source of the incident if this is a network-related incident.

   Server

   Server source of the incident if this is a server-related incident.

   Severity

   Color-coded rating of the incident.

   Time Frame

   Total duration of the incident.

   Investigations

   Link to related investigations.

   Status

   Open or Closed.

   Selected Components

   Lets you select components to narrow the data.

   Performance bar

   Uses color-coded segments to show where problems exist.

   Obs.

   Number of observations.