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Policies - Incident Responses

Manage how the management console responds to a network, server, application, or monitoring device incident.

Frequently Asked Questions

• What does the Default incident response do? By default, the management console does not launch a responsive action when an incident occurs. The management console assigns a Default incident response to a network, server, application, or monitoring device incident. However, there is no action defined for the Default incident responses. You can edit the default incident responses which would then apply to all incidents, or create an incident response and assign it to particular a network, server, application, or monitoring device.
• Can the management console launch an action in response to an Unavailable application? Yes. The management console automatically opens a server incident in response to an application with a status of Unavailable. Note that the management console does not launch an Application Connection Time investigation in response to an Unavailable application because the application is not available.

More information:

Network Incident Responses

Server Incident Responses

Application Incident Responses

How Server Incidents for Application Availability Work