An investigation is an action that the management console automatically initiates as part of an incident response or that is manually scheduled or launched by a user with Administrator product privileges. An investigation can be one of the following types:
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Investigation Type |
Description |
|---|---|
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Application Connection Time |
Determines the time it takes to connect to an TCP/IP application port, which includes time for the server to respond with a connection acknowledgment. |
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Packet Capture |
Enables and investigates a filtered capture of the particular server, application port, and network experiencing a problem. |
|
Performance via SNMP |
Investigates server or router performance-related information collected using the Simple Network Management Protocol (SNMP). |
|
Ping Response Time |
Measures the time it takes to receive a ping reply after sending a TCP ping request. |
|
Ping Response Time vs. Packet Size |
Measures the time it takes to receive a ping reply for TCP ping requests (data packets) of various sizes. Helps track excessive delays and lack of connectivity at various packet sizes. |
|
Trace Route |
Records the path and each hop between the management console and end points to detect latency and routing issues. |
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