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Administration › Monitoring Device Administration › Troubleshoot Monitoring › Troubleshoot Communication Issues

Troubleshoot Communication Issues

To report on application response times, the ADA MAnager and its monitoring devices must be able to communicate with each other.

Verify

Can communicate with

ADA Manager
  • The local mySQL database on TCP-3308
  • Standard Monitor or Virtual Systems Monitor on TCP-1000, TCP-1001 and TCP-7878
  • Multi-Port Monitor on TCP-80 and TCP-8080
  • SSO on TCP-8381

Standard Monitor or Virtual Systems Monitor
  • ADA Manager on TCP-80 and TCP-8080

Multi-Port Monitor
  • ADA Manager on TCP-80 and TCP-8080

Cisco NAM Metric Agent on a Cisco NAM
  • ADA Manager on TCP-9996

Cisco WAAS Flow Agent on a Cisco WAE device
  • Standard Monitor on TCP-7878
  • Multi-Port Monitor on TCP-7878
  • ADA Manager on TCP-7878

[assign itcm product name for the adsm variable] on a NI GigaStor
  • Standard Monitor on UDP-9995
  • Multi-Port Monitor on UDP-9995
  • ADA Manager on TCP-1001