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Incident Responses - Ping Response Time Investigation

Use a Ping Response Time investigation to measure the time it takes to receive a ping reply after sending a TCP ping request. Use the Duration and Severity options to filter temporary incident conditions.

You can assign a Ping Response Time investigation to a server incident response. The management console launches this investigation from the CA Standard Monitor that monitors the application, if possible, or from the management console.

Property Details

Complete the following fields:

Minimum Conditions for Taking Action

Specify the minimum severity and duration required for the management console to launch the responsive action. Both criteria must be met for the management console to launch the responsive action.

Severity

Choose an option to specify the incident severity that is required for the management console to launch the responsive action:

  • Minor
  • Major
  • Unavailable
Duration

Choose a threshold, in minutes, for the consecutive amount of time that the same Network or Server metric threshold must be violated for the management console to launch the responsive action.

For example, if Network Round Trip Time (NRTT) is Minor at 1:20, the management console opens a network incident. If NRTT is Minor again at 1:25, and the Duration for the responsive action is 10 minutes, the management console can launch the responsive action.

Ping Response Time Options
Packet size

Packet size. Select from 32 to 8192 bits.

Samples

Number of samples. Select from 1 to 10 samples.

Timeout

Timeout period. Select from 1 to 10 seconds.

More information:

How Incident Responses Work