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Issues with Third-Party Software

Except for anti-virus, system management, and time-synchronization software, do not install third-party software, especially third-party network monitoring software such as Wireshark, on a Standalone management console or CA Standard Monitor. A third-party packet driver can interfere with packet monitoring and could void the warranty.

If you install third-party software on a Standalone management console or CA Standard Monitor, CA Support might ask you to uninstall this software before troubleshooting.