Managing Application Availability › How Availability Monitoring Works › How Server Incidents for Application Availability Work

How Server Incidents for Application Availability Work

The management console automatically opens a server incident in response to an application with an Unavailable status. If you have assigned an incident response to the:

• Server that hosts the application, and the application is Unavailable, the assigned incident response is launched, such as:
  • Email notification
  • SNMP trap notification
  • Ping Response Time Investigation
  • Performance via SNMP Investigation
  • Packet Capture Investigation
• Application, and the application is Unavailable, the assigned incident response is launched, such as:
  • Email notification
  • SNMP trap notification
  • Packet Capture Investigation

  Note that the Application Connection Time investigation is not launched in response to an Unavailable application because the results of the investigation would not find any additional information about the status of the application.