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Interpret Data in Report Pages and Views

If you have enough observations, and if a threshold is available for each combination of applications, server, network, and 5-minute period, the management console classifies the metric using one of these ratings:

Acknowledged

Indicates a management console user acknowledged an incident. When this happens, the management console marks data the incident covers as Acknowledged. The management console automatically marks future data covered by an acknowledged incident as Acknowledged.

No Data

Indicates no data is available.

Unrated

An Unrated performance rating, indicated by a gray severity state on the Operations page of the management console, means that either there is insufficient past data to establish a threshold (two full business days of data are needed), or there were not enough observations to exceed the minimum observations threshold.

Normal

Indicates the metric value is between zero and the Minor threshold.

Minor

Indicates the metric value exceeds the Minor threshold.

Major

Indicates the metric value exceeds the Major threshold.

Unavailable

Indicates the application on a server is not running (unavailable). This rating appears when you click All Server Metrics in Settings. This rating is only applicable to a user-defined application where the management console administrator has assigned servers to the application.