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Troubleshoot a Cisco WAE Monitoring Device

Troubleshoot the Cisco WAE to identify the cause of missing report data. After you add a Cisco WAE monitoring device, it can take up to 10 minutes for the management console to report optimized application performance by network segment.

If the management console does not display segmented application data for a branch location or all branch locations, confirm the corresponding Cisco WAE device has active sessions, and the Cisco WAE device is exporting response time data for the application traffic you want.

If network segment data is missing for the:

Client segment

Verify the branch WAE device.

WAN segment

Verify the data center WAE device.

Server segment

Verify the monitoring device that monitors the traffic between the data center WAE device and the data center servers. If a monitoring device is not configured to monitor the server SPAN, verify the data center WAE device.