Monitoring with a CA GigaStor › Add a CA GigaStor Monitoring Device › Prerequisites

Prerequisites

Prerequisites for adding a CA GigaStor monitoring device are listed below:

• CA Observer software is installed on the CA GigaStor. If you are upgrading the Connector, you can download the CA Observer upgrade program from the CA Support website at http://ca.com/support.
• The time and date on the CA GigaStor are configured to match the time and date on its assigned CA Standard Monitor or CA Multi-Port Monitor.

  The performance data collected by a CA GigaStor is time stamped using the timestamp of its assigned monitor. If you configured the monitor to use the Network Time Protocol (NTP), configure NTP on the CA GigaStor.

• The monitoring device ratio is sized properly.
• A CA Standard Monitor or CA Multi-Port Monitor is available to process digest files from the CA GigaStor Connector into response time data. To maximize the available resources on a CA Standard Monitor, disable packet monitoring when you add the CA Standard Monitor.
• The management console can communicate with the CA GigaStor on TCP-1001.
• The CA GigaStor can communicate with its assigned CA Standard Monitor or CA Multi-Port Monitor on UDP-9995.
• The management console users who want to open a packet capture investigation on the CA GigaStor can communicate with the CA GigaStor on TCP-25901 through TCP-25903.
• You can access the CA GigaStor by Remote Desktop with Windows Terminal Services (RDP) on TCP-3389.