Monitoring with a CA Standard Monitor › Troubleshoot a CA Standard Monitor › View Monitor Feed Statistics

View Monitor Feed Statistics

On a CA Standard Monitor, the CA ADA Monitor service is responsible for calculating 5-minute averages from the incoming data it receives from each of its monitor feeds.

Use the monitor feed counters to help you better understand what the service is doing:

Packets Receiver

Packet data that is mirrored to the CA Standard Monitor.

GigaStor Receiver

Packet digest files received from a CA GigaStor. To display this counter, a CA GigaStor must be assigned to the CA Standard Monitor.

Steelhead Receiver

Packet digest files received from Riverbed Steelhead appliances.

WAN Opt Receiver

Packet digest files received from Cisco WAE devices. To display this counter, a Cisco WAE device must be assigned to the CA Standard Monitor.

Important: Before you begin, synchronize monitoring devices. The counter windows do not display until after you have synchronized data monitoring.

To view the monitor feed counters, you must log onto the CA Standard Monitor computer.

Follow these steps:

1. Log onto the CA Standard Monitor computer or use Microsoft Remote Desktop Connection (RDC) to remotely connect to the CA Standard Monitor computer.

   When using Remote Desktop to connect to a Windows Server 2003-based server, use the /admin switch to connect to the physical console session. You must connect to the physical console session to view the feed receiver counters. For information about the /admin switch, see Microsoft KB 947723.

   To view statistics for:

   Packet data

   Log onto the CA Standard Monitor or management console that receives the mirrored TCP packets.

   Packet digest files from WAN optimization devices or a CA GigaStor

   Log onto the CA Standard Monitor that receives the packet digest files.

2. Depending on the version of the operating system that hosts the CA Standard Monitor, the steps you need to take to view the monitor feed statistics vary. If the CA Standard Monitor is running on:
   • Windows Server 2003, the feed receiver counters are automatically displayed. If they are not displayed, make sure you are connected to the physical console session.
   • Windows Server 2008, double-click the ADA Monitor Activity shortcut on the desktop to display the feed receiver counters.
3. If the counter descriptions are not displayed properly, close the counter windows and then reopen them by double-clicking the ADA Monitor Activity shortcut on the desktop.
4. If the none of the feed receiver counters are displayed, verify:
   • The CA ADA Monitor service is running
   • The monitor is synchronized with the management console

More information:

How Monitoring Device Synchronization Works

Monitoring Device Operations

View GigaStor Counter Statistics

View SPAN Receiver Statistics