Troubleshoot Missing Data

If the management console does not report on an application, server, or network, verify the Console sees TCP sessions for the application and server.

If the Console does not see the TCP sessions, verify:

A port exclusion is not filtering out the application data. For more information, see Application Port Exclusions.
A server subnet is defined with at least one server that hosts the application traffic.
A client network is defined with client IPs that communicate with the application.
The monitoring devices are synchronized to monitor the applications, servers, and networks that are defined on the management console.
If you have implemented domains, verify that you have assigned the correct domain to your monitoring devices, servers, and client networks.