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Monitoring Device Administration › Troubleshoot Monitoring › View the Monitoring Device Status

View the Monitoring Device Status

The CA Standard Monitor, CA Virtual Systems Monitor, and CA Multi-Port Monitor process incoming response time data for the management console. Use the ADA Monitoring Device List to view the status of a CA Standard Monitor, CA Virtual Systems Monitor, or CA Multi-Port Monitor, and to verify a monitor has recently processed incoming data from its monitor feeds.

If a monitor does not have a Running status, begin troubleshooting the monitor and any assigned monitoring devices such as a CA GigaStor.

Follow these steps:

  1. Click the Administration page.
  2. Click Data Monitoring, Monitoring Devices in the Show Me menu.

    The ADA Monitoring Device List opens.

  3. Use the Status column to determine the monitor status:
    Running

    The monitor is receiving performance data from any of its monitor feeds.

    Stopped

    Indicates the management console is not currently receiving performance data from the monitor, but can contact the IP address of the monitor.

    Unable to Contact

    Indicates the management console cannot contact the management IP address of the monitor.

    Never Contacted

    Indicates that the management console has never contacted the monitor, and that you need to synchronize the monitor to collect performance data based on the client networks, server subnets, and applications that are currently defined on the management console. If necessary, use the Set Console command to update the monitor to communicate with the management console.

    Stopped - No Data

    Indicates that packet monitoring is disabled and the monitor is not receiving digest files from a Cisco WAE device, Cisco NAM device, or a CA GigaStor.

  4. Use the Last Monitored column to verify the monitor has processed incoming data from its monitor feeds in the past 5 minutes.
  5. To refresh the status information immediately, click the blue gear menu and click Update Status.

More information:

Monitoring Device Operations