Managing Incident Responses › Troubleshoot Incident Responses

Troubleshoot Incident Responses

If the management console does not launch the responsive action you expect, make sure:

• The appropriate incident response is assigned to the application, server or network type. For a client network, make sure the appropriate network type is assigned to the client network.
• The responsive action that is assigned to the incident response is configured properly. In general, verify the network or server incident created by the management console exceeds the Minimum Severity and Duration criteria for the incident response. Review the responsive action properties and see the Help for more information.