Managing Servers › Schedule Server Maintenance

Schedule Server Maintenance

A server maintenance schedule specifies when server performance is expected to be abnormal, for example, because of scheduled maintenance tasks, such as backups or software updates.

During a period of scheduled server maintenance, the management console:

• Does:
  • Close existing server incidents when the maintenance period begins.

    If the server incident condition continues to exist after the maintenance period ends, the management console opens a new server incident.

  • Continue to collect data on application, server, and network performance, and rates performance as Normal, Minor (yellow), or Major (orange). This data can be useful for understanding performance before, during, and after a maintenance period.
• Does not:
  • Trigger a response to a new server incident created during a maintenance period.
  • Calculate sensitivity thresholds with data collected during a maintenance period.
  • Calculate baselines with data collected during a maintenance period.
  • Calculate performance OLAs or availability OLAs.

Note: A management console user can choose whether to report on degraded application, server, and network performance during a maintenance period. In the report Settings, use the Include Scheduled Maintenance option to show or hide performance data collected during a maintenance period.