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Controller Monitoring Messages

The following messages are displayed to show the overall state of the grid controller (mostly related to failures and unexpected conditions):

Message ID

Severity

Message text

Reason

Action

500_3tctlmon

alert

Controller is out of memory. Controller restart not initiated because number failures have been detected within the previous number hours. Contact CA technical support.

Controller VM is out of memory. The controller VM was not restarted because the number of failures per hour is above the threshold value.

Contact CA Support.

500_3tctlmon

alert

Controller vol_name volume is read-only. Controller restart not initiated because number failures have been detected within the previous number hours. Please contact CA technical support.

A controller VM volume is found to be in read-only state when it is expected to be in read-write state. The controller VM was not restarted because the number of failures per hour is above the threshold value.

Contact CA Support.

500_3tctlmon

alert

Controller _impex volume is read-only. Please contact CA technical support.

The /vol/_impex volume is found to be in read-only state. It should be in read-write mode for import and export operations.

Contact CA Support.

500_3tctlmon

alert

Controller _impex volume was unexpectedly unmounted and successfully re-mounted. Contact CA technical support.

The /vol/_impex volume was unexpectedly unmounted. CA AppLogic automatically remounted it.

Contact CA Support.

500_3tctlmon

alert

Controller _impex volume is not mounted. Contact CA technical support.

The /vol/_impex volume was unexpectedly unmounted.

Contact CA Support.

500_3tctlmon_report

alert

Controller restarted on date at time because it was out of memory. Contact CA technical support.

CA AppLogic discovered an out of memory condition on the controller VM and automatically restarted it.

Contact CA Support.

500_3tctlmon_report

alert

Controller restarted on date at time because of read-only vol_name volume. Contact CA technical support.

CA AppLogic discovered that a volume has unexpectedly gone in read-only mode. The controller VM was restarted automatically to run the volume check operations.

Contact CA Support.

500_3tctlmon_report

alert

Controller restarted on date at time because it was unresponsive. Contact CA technical support.

CA AppLogic discovered that the controller VM was unresponsive and automatically restarted the controller VM to recover from the error state.

Contact CA Support.

500_3tctlmon_report

alert

Controller restarted on date at time because of an unexpected shutdown. Contact CA technical support.

CA AppLogic discovered that the controller VM was unexpectedly shut down and automatically restarted the controller VM to recover from the error state.

Contact CA Support.

500_3tctlmon_report

alert

Controller restarted for maintenance on date at time.

The controller VM was restarted for maintenance purposes.

No action is required. This message is informational.

500_3tctlmon_report

alert

Grid restarted by administrator on date at time.

A grid administrator restarted the grid manually.

No action is required. This message is informational.

500_3tctlmon_report

alert

Controller restarted due to hardware or software fault on date at time.

CA AppLogic has detected hardware or software faults and has automatically restarted the controller VM.

No action is required. This message is informational.

500_3tctlmon_report

alert

Controller restarted multiple times due to hardware or software fault on date at time.

CA AppLogic has restarted Controller VM multiple times.

Contact CA Support.

500_3tctlmon_boot_diskspace

alert

Controller boot volume is nearly full. Take immediate action or contact technical support.

The controller boot volume is almost full.

Contact CA Support.

500_3tctlmon_meta_diskspace

alert

Controller meta volume is nearly full. Take immediate action or contact technical support.

The controller meta volume is almost full.

Contact CA Support.

500_3tctlmon_network

alert

A problem has been detected with the grid’s network: description. Contact technical support for assistance.

A networking issue has been detected.

Contact CA Support.