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Application Backup and SLA Messages

The following messages are displayed by the BCK and SLA appliances:

Message ID

Severity

Message text

Reason

Action

200_app_app_name

info

Backup of application app_name successfully completed

n/a

No action is required. This message is informational.

200_app_app_name

info

Restore of application app_name successfully completed.

n/a

No action is required. This message is informational.

200_appA_app_name

alert

Backup failed to delete files from _impex volume.

BackupHelper Monitor has detected that some files failed to be deleted from the /vol/_impex.

Contact CA Support.

200_appA_app_name

alert

Restore failed to delete files from _impex volume.

BackupHelper Monitor has detected that some files failed to be deleted from the /vol/_impex.

Contact CA Support.

200_appB_app_name

alert

Prune of old app_name backups failed.

Pruning backups from the remote service according to the schedule_retain property failed.

Contact CA Support.

200_appSLAA_app_name

alert

app_name: SLA counter collection from MON failed - policy not enforced

SLA policy cannot be enforced because counter collection failed from the MON appliance.

Contact CA Support.

200_appSLAB_app_name

alert

app_name: SLA cronjob cannot re-start the daemon - policy not enforced

The SLA policy cannot be enforced because the SLA cron job failed to restart the daemon.

Contact CA Support.

200_appSLAC_app_name

alert

app_name: SLA - all appliances are running in the appliance group appliance_group but start condition is true

An SLA start condition is true even when all the appliances in the appliance group are running.

If or when possible, stop the application and add more appliances to the appliance group. Contact CA Support for further assistance.

200_appSLAD_app_name

alert

app_name: SLA failed to start appliance appliance_name - marking as ignored

An appliance from appliance group failed to be started after a start condition was true.

Contact CA Support.

200_appSLAE_app_name

alert

app_name: SLA failed to stop appliance appliance_name - marking as ignored

An appliance from appliance group failed to be stopped after a stop condition was true.

Contact CA Support.

200_appSLAF_app_name

info

app_name: SLA - no appliances are running in the appliance group appliance_group

n/a

Contact CA Support.

200_appSLAG_app_name

alert

app_name: SLA policy does not match appliance group. Re-define the policy. Until then, policy enforcement cannot occur.

Invalid SLA configuration.

Contact CA Support.