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Deactivating Organizations

When you want to prevent all administrators of an organization from logging in to CA Advanced Authentication and end users of the organization from authenticating to your application by using CA Risk Authentication mechanisms, you deactivate the organization.

Privileges Required

To deactivate an organization, you must ensure that you have the appropriate privileges and scope. The MA can deactivate all organizations. GAs and OAs can deactivate all organizations in their scope.

Deactivating Organizations

To deactivate one or more organizations:

  1. Ensure that you are logged in with the required privileges and scope to deactivate the organization.
  2. Activate the Organizations tab.
  3. Under the Manage Organizations section, click the Search Organization link to display the Search Organization page.
  4. Enter the complete or partial information of the organization you want to search and click Search.

    A list of organizations matching the search criteria appears.

  5. Select one or more organizations that you want to deactivate.
  6. Click Deactivate to disable the selected organizations.

    A message box appears.

  7. Click OK to confirm the deactivation.
  8. Refresh all deployed CA Risk Authentication Server instances.

    See "Refreshing the Cache" for instructions on how to do this.

Activating Organizations

You might need to activate a deactivated organization. In this case, you must select the Inactive option while specifying the search criteria on the Search Organization page.

Privileges Required

To activate an organization, you must ensure that you have the appropriate privileges and scope. The MA can activate all organizations. GAs and OAs can activate all organizations in their scope.

Activating Organizations

To activate a deactivated organization:

  1. Ensure that you are logged in with the required privileges and scope to activate the organization.
  2. Activate the Organizations tab.
  3. Under the Manage Organizations section, click the Search Organization link to display the Search Organization page.
  4. Enter the complete or partial information of the organization you want to search and click Search.

    A list of organizations matching the search criteria appears.

  5. Select one or more organizations that you want to activate again.
  6. Click Activate to activate the selected organizations.

    A message appears.

  7. Click OK to confirm the activation.
  8. Refresh all deployed CA Risk Authentication Server instances.

    See "Refreshing the Cache" for instructions on how to do this.