CA Advanced Authentication Release Notes › Known Issues › CA Adapter Known Issues › CA Auth ID Authentication and Enrollment Fail When Using an ActiveX Client

CA Auth ID Authentication and Enrollment Fail When Using an ActiveX Client

Symptom:

If CA Auth ID ActiveX client is used for authentication and enrollment, and this client is not installed on the end user's system, then at runtime the client is downloaded to the end user’s system but authentication and enrollment operations fail.

Solution:

End users must restart the browser and authenticate again.