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CA Advanced Authentication Release Notes › Known Issues › Risk Authentication Known Issues › Uninstallation Must Be Performed in Reverse Order

Uninstallation Must Be Performed in Reverse Order

Symptom:

How to perform uninstallation for Custom Uninstallation

Solution:

If you have performed Custom installation, then during uninstallation you must follow the reverse sequence in which you performed the installation. For example, if you have installed CA Risk Authentication Server followed by CA Advanced Authentication, then you have to first uninstall CA Advanced Authentication, and then uninstall CA Risk Authentication Server.