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CA Advanced Authentication Release Notes › Known Issues › Strong Authentication Known Issues › Perform Uninstall in Reverse Order for Custom Uninstallation

Perform Uninstall in Reverse Order for Custom Uninstallation

Symptom:

What is the sequence to be followed for Custom Uninstallation.

Solution:

If you have performed Custom installation, then during uninstallation you must follow the reverse sequence in which you performed the installation. For example, if you have installed CA Strong Authentication Server followed by CA Advanced Authentication, then you have to first uninstall CA Advanced Authentication, and then uninstall CA Strong Authentication Server.