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CA Advanced Authentication Release Notes › Known Issues › Risk Authentication Known Issues › Old Values set for CA Risk Authentication, CA Strong Authentication, Case Management Instance-specific Configurations cannot be Preserved Post Upgrade on Upgrade to New Server Machine

Old Values set for CA Risk Authentication, CA Strong Authentication, Case Management Instance-specific Configurations cannot be Preserved Post Upgrade on Upgrade to New Server Machine

Symptom:

The new CA Risk Authentication,CA Strong Authentication and Case Management instance-specific configurations, transport (ssl) and the other protocol information are set to default values for the new instance, that is created after upgrade. The old values that are set before upgrade are not preserved for the new instance, post upgrade.

Solution:

The new upgrade to 8.0 creates new instance that draws values from the default settings. Reconfigure all CA Risk Authentication, CA Strong Authentication and Case Management server instance-specific configurations and transport (ssl) and the other protocol information.