CA Risk Authentication Administration Guide › Getting Started › Configuring CA Risk Authentication Settings › Refreshing the Cache › Refresh Cache

Refresh Cache

If you have made any configuration changes, you must refresh the cache of the affected server instances for the changes to take effect. CA Risk Authentication now provides an Integrated Cache Refresh feature that enables administrators to refresh the cache of all server instances from CA Advanced Authentication.

Note: The Master Administrator (MA) and Global Administrator (GA) can refresh the cache of CA Advanced Authentication and all instances of CA Risk Authentication Server and Case Management Queuing Server. The MA, GA, and Organization Administrator (OA) can refresh the cache of the organizations within their scope.

To refresh the cache:

1. Ensure that you are logged in as the MA.
2. Activate the Services and Server Configurations tab.
3. Click the CA Advanced Authentication option on the submenu of the tab.
4. Under the System Configuration section on the side-bar menu, click the Refresh Cache link to display the page.
5. Select one or both of the following:
   • Select Refresh System Configuration to refresh the cache configuration of CA Advanced Authentication, User Data Service, and all CA Risk Authentication Server and Case Management Queuing Server instances.
   • Select Refresh Organization Configuration to refresh the cache configuration of all organizations in your purview.
6. Click OK.
7. Click OK in the confirmation dialog box that appears.

   A message with a Request ID for the current cache refresh request is displayed.