CA Strong Authentication Administration Guide › Managing Users and Credentials › Activating Users

Activating Users

You can activate a deactivated user.

You cannot search directly for deactivated users by specifying the search criteria and clicking the Search button on the Search Users and Administrators page. You perform an Advanced Search for such users and use the Inactive option in the Current Users section to search.

Required Permissions

Verify that you have the appropriate permissions and scope to do so. The MA can activate any user, while GAs can activate all users within their scope. The OAs and UAs can activate all users in their purview.

Activate Users

Follow these steps:

1. Click the Users and Administrators tab.
2. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the Search Users and Administrators page.
3. Click the Advanced Search link to search for Current Users based on their status (active or inactive).

   The Advanced Search page appears.

4. Enter the partial or complete information of the user in User Account section.
5. In the User Status section, for Current Users, select the Inactive and Initial options to search for all inactive or initial users.
6. Click Search to display the list of all users matching the search criteria.
7. Select the users who you want to activate.
8. Click Activate to activate the user.