CA Strong Authentication Administration Guide › Managing Global CA AuthMinder Configurations › Log in as a Global Administrator › Using CA Strong Authentication Password › Forgot Password Flow

Forgot Password Flow

Follow these steps:

1. Using a web browser, enter the URL to access Administration Console. The default Administration Console URL is::

   http://<hostname>:<app_server_port>/arcotadmin/adminlogin.htm

2. Enter the Organization Name that you want to log in to, and click Log In.
3. Enter the User Name.
4. Click the Forgot Password? link.
5. In the User Name field, specify your user ID, and click Log In.

   The page that displays the questions that you set in your Profile Information (See Changing Administrator Profile Information for instructions on how to set this QnA information) appears.

6. Specify the corresponding answers to the questions that you see and click Log In.

   The Reset Password page appears.

7. Specify the new password in New Password and Confirm Password fields.
8. Click Log In.

   The Login page appears.

9. Specify the Password again and click Log In.

   The landing page of the Administration Console appears.