CA Strong Authentication Administration Guide › Getting Started › Configuring Administration Console Settings › View the Status of Cache Refresh Requests

View the Status of Cache Refresh Requests

Using Administration Console, you can view the details of the cache refresh requests. The Check Cache Refresh Status page enables you to view the cache refresh requests based on its unique identifier or on the status of the request.

Follow these steps:

1. Click the Services and Server Configurations tab.
2. Click the Administration Console option on the submenu of the tab.
3. Under the System Configuration section on the side-bar menu, click the Check Cache Refresh Status link to display the page.
4. Provide the details of the cache refresh request by using any of the following fields:

   Request ID

   Define the unique identifier of the cache refresh request.

   Status

   Select the status based on which you want to view the cache refresh request details. A cache refresh request can be in any of the following states:

   • All: Lists all the cache refresh requests received.
   • In Progress: Lists the cache refresh requests that are currently being processed.
   • Failure: Lists the cache refresh requests that failed.
   • Successful: Lists the cache refresh requests that were processed successfully.

5. Click Search to view the cache refresh requests.

   The search result lists the following:

   • The unique identifier of the cache refresh request
   • Time when the request was received
   • Organizations that were affected by cache refresh request
   • The event type
   • CA AuthMinder components that were affected by cache refresh request.

     Resource

     Specifies the CA AuthMinder resource that was refreshed. Possible values are:

     • AdminConsole

       For Administration Console and User Data Service

     • WebFort

       For CA AuthMinder Server

     Server Instance ID

     Specifies the unique identifier of the server instance that was refreshed.

     • For Administration Console and User Data Server, this value is fetched from the InstanceID parameter that is set in the arcotcommon.ini file.
     • For CA AuthMinder Server, it is the instance name of the CA AuthMinder Server. By default, it is a combination of host name and a unique identifier.

     Server Instance Name

     Specifies the instance name of the CA AuthMinder component that was refreshed. Possible values are:

     • Arcot Administration Console
     • User Data Service
     • Instance name of the CA AuthMinder Server. By default, it is a combination of host name and a unique identifier.

     Host Name

     Specifies the name of the system on which the refreshed component is installed.

     Status

     Specifies the status of the cache refresh request.