Symptom:
If an end user is using Internet Explorer 9 on a Windows 7 system and has enabled certain advanced settings in Internet Explorer, and if ArcotID PKI authentication is used, then the end user might see a blank page when downloading the ArcotID PKI credential.
Solution:
The end user must reset Internet Explorer advanced settings by navigating to Tools, Internet Options, Advanced, and then Reset.
|
Copyright © 2014 CA Technologies.
All rights reserved.
|
|