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CA Risk Authentication Administration Guide › Managing Global Configurations › Configuring CA Risk Authentication Properties

Configuring CA Risk Authentication Properties

To configure CA Risk Authentication properties:

  1. Ensure that you are logged in as a GA.
  2. Activate the Organizations tab.
  3. Under the Manage Organizations section, click the Search Organization link to display the Search Organization page.
  4. Enter the complete or partial information of the organization you want to search and click the Search button.

    A list of organizations matching the search criteria appears.

  5. Under the Organization column, click the <ORGANIZATION_NAME> link for the required organization.

    The Organization Information page appears.

  6. Activate the CA Risk Authentication Configuration tab.
  7. Under the General CA Risk Authentication Configurations section, click the Miscellaneous Configurations link. The Miscellaneous Configurations page appears.
  8. From the Select Channel list, select the channel for which you want to configure these parameters.
  9. Specify values for the parameters, as described in the following table.

Parameter

Default Value

Description

User Enrollment Mode

Implicit

The mode in which the user is created in the CA Risk Authentication database:

Implicit: If you select Implicit, then you do not need to invoke the createUser() Web service for creating users in CA Risk Authentication. In this case, when you call the evaluateRisk()API for a transaction, CA Risk Authentication will automatically create users (if not already present) in CA Risk Authentication.

Explicit: If you select Explicit, you would need to explicitly call the createUser()Web service to create the users in CA Risk Authentication before you can do a risk evaluation (by calling the evaluateRisk()API) for their transactions.

Base Currency Code

USD

Currency Code in which the organization does business. This parameter is used for amount-based rules and for display purposes in Case Management.

Enable Reverse Lookup for Device Identification

No

Enable Reverse Lookup to identify the device. Select No if this parameter is not applicable for the channel, for example, ATM.

Use IP Address for Reverse Lookup

No

Use the IP address for reverse lookup method of device identification.

Inactivity Period Before Case is Automatically Closed (in Hours)

48

Period for which the case remains inactive before the case is closed automatically.

Number of Case Notes to Display When Working on Cases

1

Number of case notes to display when the CSR views the case on the Case Management screen.

Additional Number of Case Notes to Display on Clicking "More"

3

Number of case notes to display when the CSR clicks the More link under Case Notes.

Default Number of Days a User Gets Added to Exception List Through Case Management Screen

10

The number of days for which a user is added to the Exception List through the Case Management screen.

Default Transaction Display Duration (in Days)

30

Duration for which transactions are displayed to the CSR on the Case Management screen by default.

Maximum Duration for Which the Case is Exclusively Assigned to a CSR Before it is Available for Reassignment (in Seconds)

3600

The maximum duration for which a case remains exclusively assigned to a CSR viewing the case in the Console.

Number of Records on Each Page of Analyze Transactions Screen

10

Number of records to display on each page of the Analyze Transactions screen in Case Management.

Generate Cases For Advice(s)

DENY
ALERT

The CA Risk Authentication advice(s) for which cases are to be generated. The possible values are:

  • NONE
  • DENY
  • ALERT
  • INCREASEAUTH
  • ALLOW
  1. Click Update to save your changes.
  2. Refresh the organization cache for the changes to take effect.

    See "Refreshing Organization Cache" for detailed information on how to do this.