CA Strong Authentication Web Services Guide › Performing Credential Operations › Resetting Credentials

Resetting Credentials

The Issuance Web service enables you to reset the credential. For example, you can reset the ArcotID PKI password or questions and answers.

This section walks you through:

• Preparing the Request Message
• Invoking the Web Service
• Interpreting the Response Message

Preparing the Request Message

The ResetCredentialRequestMessage is used to reset credentials. The input elements for enabling the credentials are same as that explained in the "Creating Credentials" section. For more information about each element, refer to the tables in the "Creating Credentials" section.

Invoking the Web Service

To reset user credentials:

1. (Optional) Include the authentication and authorization details in the SOAP header or in the additionalInput element of the ResetCredential operation. See chapter, "Managing Web Services Security" for more information on these details.
2. Use the userName and orgName elements to fetch the details of the user whose credentials information you want to reset.
3. Depending on the type of credential you want to reset, use the respective <CredentialName>Input element to obtain the credential information.

   The input required for each credential is different. For example, password is needed for Password as well as ArcotID PKI, while questions and corresponding answers are required for QnA credentials.

4. (Optional) If you are implementing a plug-in, then invoke the additionalInput element type to fill the additional input.

   This type provides the additional information that is set as a name-value pair.

5. Use ResetCredentialRequestMessage and construct the input message by using the details obtained in preceding steps.
6. Invoke the ResetCredential operation of the ArcotWebFortIssuanceSvc service to reset the credentials.

   This operation returns an instance of the ResetCredentialResponseMessage that includes the credential and transaction details.

Interpreting the Response Message

For successful transactions, the response message, ResetCredentialResponseMessage returns the elements explained in the table containing information about the elements that the response message, CreateCredentialResponseMessage, returns. These elements are included in the SOAP body. If there are any errors, then the Fault response is included in the SOAP body. See appendix, "Error Codes" for more information on the SOAP error messages.