Creating Plans to Protect Data › How to Create a Linux Backup Plan › Troubleshooting

Troubleshooting

Job Status, Job History, and Activity Log are Not Visible

Symptom:

I cannot see the job status, job history, and activity log for Linux nodes in Arcserve UDP Console.

Solution:

Linux Backup Server is unable to connect to Arcserve UDP using the hostname.

Follow these steps:

1. Create the server_ip.ini file at the following location of Arcserve UDP:

   "UDP installation path"\Management\Configuration\server_ip.ini
   

2. Enter the IP address of Arcserve UDP in this file.
3. Log in to the Arcserve UDP Console and update Linux Backup Server and Linux nodes.

   Note: Linux Backup Server can be  updated only from Linux Backup Server Groups, where all the Linux backup servers are listed.

   

The job status, job history, and activity log are visible.