Using CA ARCserve D2D On Demand › Manage ARCserve On Demand Portal › Manage Portal Main Menu Functions › View Portal Account Events

View Portal Account Events

From the Main menu, you can click Home to access the home page for the user who is currently logged in. The home page contains the Events section. For a Customer role, this section provides activity log type information for every device and every member associated with your account. For a Partner role, this Events section provides overall activity log information for all customers within your master account. All events that were performed from this portal are listed in this section, sequenced by the most recent date and time. (This is the main source of audit information to the ongoing activity in the account).

You can view such events as:

• When specific license types were consumed, removed, disabled, or enabled for a device.
• When a password request was made
• When a member was added or deleted from the account
• When information was updated
• When a Partner impersonated your Customer role

Note: When a Partner manages and impersonates a Customer, this activity will be logged and displayed in the Events list so that the Customer knows that the Partner took control of that account.