Using CA ARCserve D2D On Demand › Perform a Restore › Restore by Find File/Folder

Restore by Find File/Folder

Each time CA ARCserve D2D On Demand performs a successful backup, all backed up files/folders are included in the snapshot image of your backup. This restore method allows you to specify exactly which file/folder you want to restore.

Restore by finding a file or folder

1. From the CA ARCserve D2D On Demand home page (or CA ARCserve D2D On Demand Monitor), select Restore.

   The restore methods selection dialog opens.

2. Click the Find Files/Folders to Restore option.

   The Find Files/Folders to Restore dialog opens.

   

3. Specify where to search (Backup Location and/or File Copy Location) for the file/folder to be restored.
   • If you select Backup Location, you can either specify a location or browse to the location where your backup images are stored.

     You can click green arrow validate icon to verify proper access to the source location.

   • If you select File Copy Location, you can change the search location to the destination where your file copy images are stored.

     If you click Change button, the Destination dialog opens and you can select Local or network drive or Cloud.

   

   • If you select Local or network drive, you can either specify a location or browse to the location where your file copy images are stored.

     You can click green arrow validate icon to verify proper access to the source location.

   • If you select CA Cloud Storage, the CA Cloud Configuration dialog opens, allowing you to access and select an alternate cloud location. For more information about this dialog, see Specify CA Cloud Configuration for Restore.

   Note: If necessary, you may need to enter the User name and Password credentials to gain access to the selected location.

4. Regardless of whether you selected to restore from Local or network drive or from Cloud, when you change the destination to an alternate location a pop-up dialog will appear, asking you if you want to perform a new catalog synchronization or read from the existing catalog.

   

   • If it is the first time you are performing a catalog synchronization, the "Browse Existing" button will be disabled because there is no existing file copy catalog locally.
   • If a catalog synchronization has been previously performed, this dialog will display details about the last time the catalog was synchronized from this destination. If there were more file copy jobs run since that displayed time, your catalog may not be currently synchronized and you can select the "Sync" option to ensure your file copy catalog is up-to-date.  
   1. If you click the "Sync" button, the file copy catalog will be downloaded from the specified file copy destination to your local machine to allow for faster browsing.
   2. If you click the "Browse Existing" button, you will use the file copy catalog that is available locally and will not download/sync it again.
5. Specify what to search for (file or folder name to restore).

   Note: The File Name field supports full name searching and wildcard searching. If you do not know the complete file name, you can simplify the results of the search by specifying the wildcard characters "*" and "?" in the File Name field.

   The wildcard characters supported for the file or folder name are as follows:

   • "*" - Use the asterisk to substitute zero or more characters in a file or folder name.
   • "?" - Use the question mark to substitute a single character in a file or folder name.

   For example, if you specify *.txt, all files with a .txt file extension appear in the search results.

6. If necessary, you can also specify a path to further filter your search and select whether to include or not include any subdirectories.
7. Click Find to launch the search.

   The results of the search are displayed. If searched file has multiple file copy versions, all versions will be listed, sorted by date (with the most recent listed first). It also indicates if the searched file backed up or file copied.

8. Select the version (occurrence) of the file/folder that you want to restore and click Next.

   The Restore Options dialog opens.

   

9. Select the destination for the restore.

   The available options are to restore to the original location of the backup or restore to a different location.

   Restore to Original Location

   Restores to the original location from where the backup image was captured.

   Restore to:

   You can either specify a location or browse to the location where your backup images will be restored. You can click the green arrow icon button to verify the connection to the specified location.

   If necessary, you may need to enter the User Name and Password credentials to gain access to that location.

10. Select what CA ARCserve D2D On Demand will do to resolve any conflicts that are encountered during the restore process.

    The available options are to whether or not to overwrite the existing files and whether or not to replace any active files.

    Overwrite existing files

    Overwrites (replaces) any existing files that are located at the restore destination. All objects are restored from the backup files regardless of their current presence on your machine.

    Replace active files

    Replaces any active files upon reboot. If during the restore attempt CA ARCserve D2D On Demand discovers that the existing file is currently in use or being accessed, it will not immediately replace that file, but instead to avoid any problems will delay the replacement of the active files until the next time the machine is rebooted. (The restore occurs immediately, but the replacement of any active files is done during the next reboot).

    Note: If this option is not selected any active file is skipped from the restore.

    Rename files

    Creates a new file if the file name already exists. Selecting this option copies the source file to the destination with the same filename but a different extension. Data is then restored to the new file.

    Skip existing files

    Skips over and not overwrite (replace) any existing files that are located at the restore destination. Only objects that are not currently existing on your machine are restored from the backup files.

    By default, this option is selected.

11. Select what CA ARCserve D2D On Demand will or will not do with the directory structure during the restore process.

    Create root directory

    If selected, specifies that if a root directory structure exists in the captured backup image, CA ARCserve D2D On Demand recreates that same root directory structure on the restore destination path.

    When the Create Root Directory option is not selected (unchecked), the file/folder to be restored is restored directly to the destination folder.

    For example, if during the backup you captured the files "C:\Folder1\SubFolder2\A.txt" and "C:\Folder1\SubFolder2\B.txt" and during the restore you specified to the restore destination as "D:\Restore".

    • If you select to restore the "A.txt" and "B.txt" files individually, the destination for the restored files will be "D:\Restore\A.txt" and "D:\Restore\B.txt" (the root directory above the specified file level will not be recreated).
    • If you select to restore from the "SubFolder2" level, the destination for the restored files will be "D:\Restore\SubFolder2\A.txt" and "D:\Restore\SubFolder2\B.txt" (the root directory above the specified folder level will not be recreated).

    When the Create Root Directory option is selected (checked), the entire root directory path for the files/folders (including the volume name) is recreated to the destination folder. If the files/folders to be restored are from the same volume name, then the destination root directory path does not include that volume name. However, if the files/folders to be restored are from different volume names, then the destination root directory path does include the volume name.

    For example, if during the backup you captured the files "C:\Folder1\SubFolder2\A.txt", "C:\Folder1\SubFolder2\B.txt", and also E:\Folder3\SubFolder4\C.txt" and during the restore you specified to the restore destination as "D:\Restore".

    • If you select to restore just the "A.txt" file, the destination for the restored file will be "D:\Restore\ Folder1\SubFolder2\A.txt" (the entire root directory without the volume name will be recreated).
    • If you select to restore both the "A.txt" and "C.txt" files, the destination for the restored files will be "D:\Restore\C\Folder1\SubFolder2\A.txt" and "D:\Restore\E\Folder3\SubFolder4\C.txt" (the entire root directory with the volume name will be recreated)

12. The encryption password for file copy destination is loaded automatically. If you select an alternate destination to restore, you need to enter the password manually.
13. When the restore options are selected, click Next.

    The Restore Summary dialog is displayed.

    

14. Review the displayed information to verify that all the restore options and settings are correct.
    • If the summary information is not correct, click Previous and go back to the applicable dialog to change the incorrect setting.
    • If the summary information is correct, click Finish to launch the restore process.