Introducing Arcserve Backup Agents and Options › Using Options › Tape Library Option › Troubleshooting › The Option Does Not Back Up Data Properly › Backups to Tape RAID Devices Fail

Backups to Tape RAID Devices Fail

Valid on Windows platforms.

Symptom:

When you submit a backup job to a RAID group, the job fails with an error message indicating that there are mismatched tapes in the RAID set.

Solution:

This problem may occur after you add or replace hardware that is attached to your Arcserve Backup environment.

To ensure that RAID-based backups do not fail with mismatch errors after you add or replace hardware in your environment, do the following:

1. Restart the Tape Engine after you add or replace hardware attached to your Arcserve Backup environment.
2. Remove all RAID configurations.
3. Reconfigure your RAID devices.