Using Dashboard › Troubleshooting Global Dashboard › Global Dashboard Troubleshooting › "System Out Of Memory Exception" error occurred
"System Out Of Memory Exception" error occurred
In the Branch Manager UI, you receive the following message in the log: System.OutOfMemoryException
Reason:
During incremental data synchronization, there is large number of records to synchronize from the branch site to the central site. If the system memory on the Branch Primary Server is low, this error may occur.
Action:
- At the central site, access the Arcserve Backup home directory and open the CentralConfig.xml file from the GlobalDashboard folder.
- Locate the "<MaxTransactEveryTime>800</MaxTransactEveryTime>" parameter and reduce the value of transactions from 800 (default) to lower number (perhaps 400).
- Save the changes and restart Arcserve Central Remoting Server service at the central site.
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