Implementing Arcserve Backup › Configuring Arcserve Backup › Configure the Windows Firewall to Optimize Communication

Configure the Windows Firewall to Optimize Communication

When the Arcserve Backup server is running the following operating systems, the Windows Firewall blocks communication to all ports used by Arcserve Backup. The operating systems affected are:

• Windows Server 2003 Service Pack 1 with the Windows Firewall enabled.
• Windows Server 2008 with the Windows Firewall enabled.
• Windows Server 2008 systems that were converted to a Domain Controller server after you installed Arcserve Backup.

To enable Arcserve Backup to communicate properly on these operating systems, you must perform one of the following procedures:

Note: Method 1 is the recommended procedure.

(Method 1) To configure the Windows firewall to optimize communication

1. Open Windows Firewall and ensure Windows Firewall is enabled.
2. Add the following executables, as applicable for your installation, to the Windows Firewall Exceptions list:

   Note: The following executables reside in the Arcserve Backup home directory, unless otherwise noted.

   • CA ARCserve Communication Foundation
   • ca_backup.exe
   • ca_restore.exe
   • caauthd.exe
   • cadiscovd.exe
   • carunjob.exe
   • casdscsvc.exe

     Note: This executable resides in the following directory:

     \CA\SharedComponents\ARCserve Backup\CADS
     

   • caserved.exe
   • CASMgmtSvc
   • catirpc.exe

     Note: This executable resides in the following directory:

     \CA\SharedComponents\ARCserve Backup\ASPortMapper
     

   • dbeng.exe
   • java.exe
   • jobeng.exe
   • ldbserver.exe
   • lqserver.exe
   • mediasvr.exe
   • msgeng.exe
   • tapeeng.exe
   • univagent.exe (if the Client Agent is installed)

   Note: If you have the Client Agent or any database agent installed, on the Exceptions tab, you must select the File and Printer Sharing option.

   Click OK and close the Windows Firewall dialog.

   Your new settings are saved.

3. Restart the computer and then start the Arcserve Backup services.

(Method 2) To configure the Windows firewall to optimize communication

Important! This method disables Windows Firewall.

1. Open Windows Firewall and disable the firewall.

   Click OK and close the Windows Firewall dialog.

   Your new settings are saved.

2. Restart the computer and then start the Arcserve Backup services.