497E

SMF dump failed for file “<fn ft fm>“ ‑ logical error in SMF file ‑ cannot read file

Reason

SMF dump processing failed because the SMF file header or an FSCB for the SMF file was invalid. The <fn ft fm> is the SMF file ID.

Action

SMF dump processing cannot continue. If this is a priority SMF dump, SMF recording cannot continue. You should

Use a utility, such as DDR or COPYFILE, to copy the target file to another disk.
Capture and process as much of the SMF data as possible from the copied disk using the ACFSMCOP utility and the SMF reporting facilities.
FORMAT and RESERVE (see the service machine installation procedures) the failing SMF disk before restarting the ACF2 service machine.
Contact CA Support. (Be sure to have the data preserved from the failing SMF disk.)