499E

SMF dump failed for file “<fn ft fm>“ ‑ not a valid blocked SMF file

Reason

SMF dump processing failed because the SMF file did not contain a valid SMF file header. The variable <fn ft fm> is the SMF file ID.

Action

SMF dump processing cannot continue. If this is a priority SMF dump, SMF recording cannot continue. Verify that the SMF disk containing the failing SMF file is an SMF disk and you correctly specified it in the DISKLST parameter of the @SMF macro in the FDR. If the SMF disk should contain a valid SMF file

Use a utility, such as DDR or COPYFILE, to copy the target file to another disk.
Capture and process as much of the SMF data as possible from the copied disk using the ACFSMCOP utility and the SMF reporting facilities.
FORMAT and RESERVE (see the service machine installation procedures) the failing SMF disk before restarting the ACF2 service machine.
Contact CA Support. (Be sure to have the data preserved from the failing SMF disk.)