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Welcome

This guide introduces you to CA ACF2™ for VM (CA ACF2 for z/VM). By the time you have finished reading this guide, you will have an overview of the wide scope of the product and its usability will be familiar to you. It is important to us that you feel comfortable with CA ACF2 for z/VM before you begin to use it.

This section contains the following topics:

CA Technology Services: Delivering Business Value On Your Terms

CA Education Services: Ready When You Are

CA: Commitment, Quality, Innovation

For More Information

CA Technology Services: Delivering Business Value On Your Terms

CA Technology Services is a global organization of highly trained, experienced professionals who are determined to provide you with the technical expertise you need, when and how you need it. From implementing a CA solution to helping you get the most out of the CA technology that you have, CA Technology Services is committed to delivering business value to you on your terms.

Our professionals understand your unique business needs and work closely with you to assess which technology is right for your business. Whether the assignment is large or small or you need a custom, stand-alone, or packaged solution, we tailor our efforts to meet your business demands.

By offering a broad range of flexible services, we help you maximize your investment in our technology, achieve more efficient IT performance, and better manage your infrastructure, security, storage, applications, and data. Such flexibility ensures that you reach your time-to-market goals while improving your business performance.

Why not ask your CA representative for more information about how a CA Technology Services professional can help your organization get the most out of your CA business solutions?

CA Education Services: Ready When You Are

The goal of CA Education Services is to help you realize the full potential of your CA software investment. To meet this goal, our high-quality instructors strive to understand your specific training requirements, and then deliver the right kind of training when, where, and how you need it.

All CA instructors are fully certified and offer a wealth of hands-on enterprise management experience gained in working with today's largest and most complex businesses. Whether your training is web-based, self-paced, or in the traditional classroom, you always receive the most up-to-date instruction and expertise that is available. The knowledge you gain through training prepares you to successfully leverage the capabilities of your CA software.

Why not ask your CA representative how our training and education programs can help you get more out of your CA business solutions?

CA: Commitment, Quality, Innovation

For more than a quarter century, CA has been developing and supporting software solutions that are currently used by more than 99 percent of the Fortune 500 companies in more than 100 countries. CA is committed to offering leading technologies in flexible partnerships to help you derive full value from your software investments.

At CA, we are committed to offering simple and meaningful solutions to your complex problems, and to delivering management solutions that offer security, reliability, availability, and performance. We work hard to achieve the highest levels of quality in our solutions to help you meet your changing business needs.

To meet these needs, CA's world-class solutions address all aspects of process management, information management, and infrastructure management with six focus areas:

In addition, our innovative approach to technology is carried over into our innovative business solutions. From a revolutionary new business model to a dedicated customer relationship organization, CA is responding to your changing business needs.

We know what it takes to deliver and support valuable solutions 24 hours a day, 7 days a week, 365 days a year while maintaining the highest standards for quality and innovation:

We also know you expect us to stand by our commitments. And we do.

For More Information

After reading this Installation Guide, you can refer to the numerous resources available to you for additional information. In addition, you can obtain procedural information and answers to any questions you may encounter by accessing the CA web site at ca.com.