Previous Topic: CAD2036E Error validating DB2 subsystem ssss xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxNext Topic: CAD2038E xxxxxxxx DB2 SQL error, R15=yyyy, SQLCODE=zzzzzzzz


CAD2037E Error RC=cc attempting to extract userid data from CA-xxxx

Reason

The CA ACF2 for DB2 synchronization utility encountered an error while attempting to extract user ID information from CA ACF2. The return code (cc) indicates the CA ACF2 return code. The CA‑xxxx value names your CA security product, in this case the value is CA ACF2.

Action

Examine your input control statements for the synchronization job run. If specific user IDs are specified in INCLUDE or EXCLUDE statements, ensure that they are defined to CA ACF2. If a masked user ID specification is specified, ensure that at least one definition in that range exists. If these definitions check out, then contact CA Technologies Technical Support for assistance. Be prepared to have all job output, including any dumps, available for documentation.