Advanced Operations › Configuring Email Notifications upon Dashboard Message Change

Configuring Email Notifications upon Dashboard Message Change

CA 3Tera AppLogic supports the ability to send email notifications when a dashboard message of a minimum severity is added or changed. In addition, CA 3Tera AppLogic may also send a summary email notification that contains all current dashboard messages with those that have changed recently marked as such.

To set up e-mail notification alerts and periodic status summaries in the BFC:

1. Select Grids from the left Menu.

   The Grids page appears. The state of the grid can be running, stopped, failed, failed - running (grid create failed but left the servers running), needs attention, and requires reboot.

2. Click the desired grid name in the GRID column.

   The Servers tab for the grid appears.

3. Click the Miscellaneous tab.
4. Click the Set button.

   The Edit Properties dialog appears.

5. Enter the following optional grid parameter information using the name=key format (for example, smtp_srv=mail.widget.com):

   smtp_srv

   Server (mail transfer agent) to use for sending messages.

   to_email

   A comma-separated list of e-mail address destinations for the notifications.

   from_email

   The e-mail address to use as the sender address. This should be set to an address that is recognized by the configured SMTP server (see smtp_srv above), but clearly indicates that it is originated by an automated service (for example, info-noreply@mygrid.com).

   replyto_email

   The e-mail address to use in the Reply-to: header. If this is not specified, the from_email value will be used.

   asap_severity

   The minimum severity of messages that should trigger immediate e-mail alerts. Valid values are (lowest to highest severity): progress, info, alert. Default: Alert (only the highest-priority events are sent as e-mails).

   asap_subject

   Subject line to use in the immediate e-mail alerts. The strings {$account}, {$name}, {$controller}, {$id} and {$time} can be used in the text, they will be replaced with the configured values for account_id, grid, controller_name (or controller_ip, if no hostname is set) and the event ID and timestamp, respectively.

   Default: 'Critical alert from grid {$name} ({$controller})'

   summary_interval

   The minimum time interval (in minutes) for sending status summaries. Status summaries are sent upon grid status changes at intervals no shorter than the specified value, even if status changes occur more frequently. The value is rounded internally to the next 5 minute multiple. If summary_interval is set to 0, e-mail summaries are disabled. Default value: 0.

   summary_subject

   Subject line to use in e-mail status summaries. The strings {$account}, {$name}, {$controller}, and {$time} can be used in the text, they will be replaced with the configured values for account_id, grid, controller_name (or controller_ip, if no hostname is set) and the event timestamp, respectively.

   Default: 'Notification summary from grid {$name} ({$controller})'

6. To verify that your new e-mail settings are working correctly, execute the following command on your grid (you should receive an e-mail containing the specified dashboard message):

   message create 123TEST severity=alert text="This is a test dashboard message."