getStatuses

The following parameter applies to the getStatuses method:

Parameter	Type	Description
SID	String	Identifies the session retrieved from logging in.

Description

Retrieves the list of statuses.

Returns

A <UDSObjectList> node with zero or more <UDSObject> nodes describing CI_STATUSES with the following <Attributes> child nodes:

XML Element Values	Data Type	Description
id	Integer	Identifies the unique ID of the status.
STATUS	String	Identifies the name for the status.
STATUS_DESCRIPTION	String	Identifies the description for the status.
PREDEFINED	Integer	Indicates whether the status is predefined by the Knowledge Management system, meaning that it cannot be deleted.
STATUS_ORDER	Integer	Describes the order by which the status should appear in the Workflow task list. Workflows can only be created when they follow this order.