The following parameters apply to the logComment method:
|
Parameter |
Type |
Description |
|---|---|---|
|
SID |
Integer |
Identifies the session retrieved from logging in. |
|
ticketHandle |
String |
Identifies the handle of the ticket where the activity log should be added. |
|
Comment |
String |
Identifies the comment text. |
|
internal_flag |
String |
Identifies the internal flag. Set to True if the new activity log should be marked as internal. |
Description
Attaches a ‘Log Comment’ activity log to a ticket. It is a simplified version of createActivityLog().
Returns
Nothing.
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Copyright © 2013 CA.
All rights reserved.
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