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logComment

The following parameters apply to the logComment method:

Parameter

Type

Description

SID

Integer

Identifies the session retrieved from logging in.

ticketHandle

String

Identifies the handle of the ticket where the activity log should be added.

Comment

String

Identifies the comment text.

internal_flag

String

Identifies the internal flag. Set to True if the new activity log should be marked as internal.

Description

Attaches a ‘Log Comment’ activity log to a ticket. It is a simplified version of createActivityLog().

Returns

Nothing.