createActivityLog

Web Services Methods › Business Methods › createActivityLog

createActivityLog

The following parameters apply to the createActivityLog method:

Parameter	Type	Description
SID	Integer	Identifies the session retrieved from logging in.
creator	String	Identifies the handle of the contact responsible for the activity.
objectHandle	String	Identifies the handle for a request, issue, or change order. Any other object type is rejected.
description	String	Identifies the description for the activity, which will appear in the activity log.
LogType	String	Identifies the type of log to create—see the following Description.
TimeSpent	Integer	Sets the Time Spent field for the activity log, which is the duration of the activity. Pass zero for the default.
Internal	Boolean	Identifies the values that apply: True = Internal-only activity False = Non-internal activity that can be viewed by everyone.

Description

Creates an activity log for a specified request, issue or change order. This method corresponds to, “Activities – Log Comment/Research/Callback” on a Change/Request/Issue detail in the CA SDM interface. LogType is the code attribute for the activity type of the new log. The most common codes are as follows:

“CB” (Callback)
“RS” (Research)
“LOG” (Log Comment)

The CA SDM Administrative Client also shows the code values. To access the code values, select from the Main Menu Administration, then select Notification, Activity Notifications.

Returns

The handle to the activity log object created.

XML Element	Type	Description
<LogHandle>	String	Identifies the handle for the new activity log.

More information:

Act_Type Table

aty Object