createIssue

Web Services Methods › Business Methods › createIssue

createIssue

The following parameters apply to the createIssue method:

Parameter	Type	Description
SID	Integer	Identifies the session retrieved from logging in.
creatorHandle	String	Identifies the handle of the contact responsible for the creation of the issue (the log agent). Pass an empty string to specify the default CA SDM user.
attrVals	String[]	Identifies the array of name-value pairs that is used to set the initial attribute values for the new issue. Note: Dotted names are not permitted.
propertyValues	String[]	(Optional) Identifies the array of values for any properties that are attached to the new issue.
template	String	(Optional) Identifies the handle of an issue template (iss_tpl object) from which to create the issue.
attributes	String[]	Identifies the sequence of attribute names from the new object for which to return values. Dot-notation is permitted. If this field is empty, all attribute values are returned.
newIssueHandle	String Holder	Identifies the String Holder object for capturing returned data. See the XML Element Return list below for details.
newIssueNumber	String Holder	Identifies the String Holder object for capturing returned data. See the XML Element Return list below for details.

Description

Creates a CA SDM Issue (iss) object. For more information about creating an Issue object with properties, see createRequest().

Note: You must use this function to create a Issue; do not use createObject().

Returns

Returns the new object handle, along with all of its attribute values. List and LREL types are also returned, but as empty elements. For more information about the return format, see the Implementation Guide.

XML Element	Type	Description
<UDSObject>	N/A	Identifies the standard UDSObject element containing the handle and requested attribute values.
<newIssueHandle>	String	Identifies the new issue’s handle.
<newIssueNumber>	String	Identifies the new issue’s number (its “ref_num” attribute).