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sa_queue Object

The object details are as follows:

Associated Table: sa_queue

Factories: default

REL_ATTR: id

Common Name: queueName

REST Operations: CREATE READ UPDATE

Attribute

DB Field

Data Type

SREL References

Flags

id

id

INTEGER

 

UNIQUE NOT_NULL KEY

queueName

queueName

STRING 100

 

REQUIRED

isDefault

isDefault

SREL

bool.enum

 

isActive

isActive

SREL

actrbool.enum

 

enableAuto Matching

enableAuto Matching

INTEGER

 

 

enableAuto Escalation

enableAuto Escalation

INTEGER

 

 

escalation Timeout

escalation Timeout

INTEGER

 

 

escalation TargetQueue

escalation TargetQueue

SREL

sa_queue

 

customer DisplayName

customer DisplayName

STRING 100

 

REQUIRED

onDeck Priority

onDeck Priority

INTEGER

 

 

categoryID

categoryID

SREL

sa_custom_ category

 

responseID

responseID

SREL

sa_chat_preset

 

isscat_rel

isscat_rel

SREL

isscat.code

 

pcat_rel

pcat_rel

SREL

pcat.persistent_id

 

cr_template

cr_template

SREL

cr.persistent_id

 

iss_template

iss_template

SREL

iss.persistent_id

 

workshift

workshift

SREL

wrkshft.persistent_ id

 

is_special

is_special

SREL

bool.enum

 

last_mod_by

last_mod_by

UUID

ca_contact

 

last_mod_dt

last_mod_dt

LOCAL_TIME