Represents a Service Target that is attached to a ticket.
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Field |
Data Type |
Reference |
Remarks |
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id |
INTEGER |
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UNIQUE NOT_NULL KEY Unique (to the table) Numeric ID. |
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del |
INTEGER |
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NOT_NULL Deleted flag: 0—Active 1—Inactive/marked as deleted |
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sym |
STRING 60 |
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NOT_NULL Identifies the symbolic value for this target. |
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last_mod_dt |
LOCAL_TIME |
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Indicates the timestamp when this record was last modified. |
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last_mod_by |
UUID |
ca_contact |
UUID of the contact who last modified this record. |
|
tenant |
UUID |
ca_tenant |
UUID REF to the ca_tenant table. |
|
target_duration |
DURATION |
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NOT_NULL. The amount of time in which this target is reached. |
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condition |
STRING 30 |
Macro |
Identifies the condition to be detected in determining that this target has been reached. |
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condition_outcome |
INTEGER |
Boolean_Table |
Specifies the required outcome of the evaluation of the condition. |
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service_type |
STRING 30 |
Service_Desc |
NOT_NULL. The Service Type to which this target belongs. |
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object_type |
STRING 30 |
|
NOT_NULL Ticket type that this target is attached. |
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object_id |
INTEGER |
S_KEY |
NOT_NULL id of the ticket that this target is attached. |
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set_actual |
INTEGER |
Boolean_Table |
A flag that determines whether the Set Actual Service Target Action is available on the ticket. |
|
reset_actual |
INTEGER |
Boolean_Table |
A flag that determines whether the Reset Actual Service Target Action is available on the ticket. |
|
lock_target |
INTEGER |
Boolean_Table |
Prevents Service Target recalculations for tickets that transition to and from the Hold status. |
|
cost |
STRING 255 |
|
Text information to appear on the ticket. |
|
target_time |
LOCAL_TIME |
|
Deadline for the Service Target. |
|
actual_time |
LOCAL_TIME |
|
The time that the target completed. |
|
time_left |
DURATION |
|
Number of remaining minutes. |
|
_mapped_cr |
STRING 30 |
Call_Req |
Pointer to the Request, Incident, or Problem that uses this Service Target. |
|
_mapped_chg |
INTEGER |
Change_ Request |
Pointer to the Change Order that uses this Service Target. |
|
_mapped_iss |
STRING 30 |
Issue |
Pointer to the Incident that uses this Service Target. |
|
target_tpl |
INTEGER |
target_tpl |
Identifies the target template for this target. |
|
work_shift |
STRING 30 |
Bop_Workshift |
Identifies the workshift to use for calculating the target. |
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Copyright © 2013 CA.
All rights reserved.
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