Holds information about the Service Desk and Knowledge Tools application preferences
| Column Name | Column Datatype | Column Null Option | Column Comment |
| id | integer | not null | Unique (to the table) numeric identifier. |
| analyst_id | byte(16) | with null | The contact id value for this USP_PREFERENCES. |
| arc_docs_to_display | integer | with null | The knowledge categories - documents per page value for this USP_PREFERENCES. |
| user_def_id | integer | with null | The user defined id value for this USP_PREFERENCES. |
| author | integer | with null | The author value for this USP_PREFERENCES. |
| status | integer | with null | The status value for this USP_PREFERENCES. |
| owner | integer | with null | The owner value for this USP_PREFERENCES. |
| subject_expert | integer | with null | The subject expert value for this USP_PREFERENCES. |
| initiator | integer | with null | The initiator value for this USP_PREFERENCES. |
| assignee | integer | with null | The assignee value for this USP_PREFERENCES. |
| priority | integer | with null | The workflow priority value for this USP_PREFERENCES. |
| doc_type | integer | with null | The document type value for this USP_PREFERENCES. |
| creation_date | integer | with null | The timestamp indicating when this record was created |
| modify_date | integer | with null | The modify date value for this USP_PREFERENCES. |
| start_date | integer | with null | The start date value for this USP_PREFERENCES. |
| expiration_date | integer | with null | The expiration date value for this USP_PREFERENCES. |
| review_date | integer | with null | The review date value for this USP_PREFERENCES. |
| last_accepted_date | integer | with null | The last accepted date value for this USP_PREFERENCES. |
| published_date | integer | with null | The published date value for this USP_PREFERENCES. |
| bu_result | integer | with null | The faq rating value for this USP_PREFERENCES. |
| product | integer | with null | The product value for this USP_PREFERENCES. |
| item | integer | with null | The item value for this USP_PREFERENCES. |
| sd_rootcause | integer | with null | The root cause value for this USP_PREFERENCES. |
| sd_priority | integer | with null | The priority value for this USP_PREFERENCES. |
| sd_severity | integer | with null | The severity value for this USP_PREFERENCES. |
| sd_impact | integer | with null | The impact value for this USP_PREFERENCES. |
| sd_urgency | integer | with null | The urgency value for this USP_PREFERENCES. |
| sd_accepted_hits | integer | with null | The solution count value for this USP_PREFERENCES. |
| created_via | integer | with null | The created via value for this USP_PREFERENCES. |
| primary_index | integer | with null | The primary category value for this USP_PREFERENCES. |
| current_action | integer | with null | The current task value for this USP_PREFERENCES. |
| doc_template | integer | with null | The document template value for this USP_PREFERENCES. |
| wf_template | integer | with null | The wf template value for this USP_PREFERENCES. |
| doc_version | integer | with null | The document version value for this USP_PREFERENCES. |
| custom1 | integer | with null | The custom 1 value for this USP_PREFERENCES. |
| custom2 | integer | with null | The custom 2 value for this USP_PREFERENCES. |
| custom3 | integer | with null | The custom 3 value for this USP_PREFERENCES. |
| custom4 | integer | with null | The custom 4 value for this USP_PREFERENCES. |
| custom5 | integer | with null | The custom 5 value for this USP_PREFERENCES. |
| custom_num1 | integer | with null | The custom num 1 value for this USP_PREFERENCES. |
| custom_num2 | integer | with null | The custom num 2 value for this USP_PREFERENCES. |
| one_b_docs_to_display | integer | with null | The knowledge documents per page value for this USP_PREFERENCES. |
| one_b_search_type | integer | with null | The ebr search type value for this USP_PREFERENCES. |
| one_b_doc_view_mode | integer | with null | The knowledge documents view mode value for this USP_PREFERENCES. |
| one_b_hide_details | integer | with null | The knowledge documents show details flag value for this USP_PREFERENCES. |
| doc_id | integer | with null | The document id value for this USP_PREFERENCES. |
| hits | integer | with null | The hits value for this USP_PREFERENCES. |
| inbox_counter | integer | with null | The inbox counter value for this USP_PREFERENCES. |
| one_b_word_parts | integer | with null | The ebr word parts value for this USP_PREFERENCES. |
| one_b_match_type | integer | with null | The ebr match type value for this USP_PREFERENCES. |
| one_b_search_fields | integer | with null | The ebr search fields value for this USP_PREFERENCES. |
| one_b_search_order | nvarchar(255) | with null | The ebr search order value for this USP_PREFERENCES. |
| web_suppress_tour | integer | with null | 2 = suppress tour page |
| web_last_login | integer | with null | Time of last web login |
| web_popup1_height | integer | with null | Max popup height |
| web_popup1_width | integer | with null | Max popup width |
| web_popup2_height | integer | with null | Medium popup height |
| web_popup2_width | integer | with null | Medium popup width |
| web_popup3_height | integer | with null | Small popup height |
| web_popup3_width | integer | with null | Small popup width |
| web_popup4_height | integer | with null | X-Small popup height |
| web_popup4_width | integer | with null | X-Small popup width |
| web_toolbar_tab | integer | with null | Initial toolbar tab |
| web_preferences | integer | with null | Flags: |
| last_mod_dt | integer | with null | Timestamp of when this record was last modified |
| sd_search_fields_cr | integer | with null | SD-KT search fields for requests |
| sd_search_fields_iss | integer | with null | SD-KT search fields for issues |
| globalsd_active_zone | integer | with null | 0x01 - reduce popups 0x02 - close log reader Global Service Desk Active Zone |
| classic_resultset_context | integer | with null | Classic resultset context menu activation |
| kt_report_card_past_days | integer | with null | Knowledge report card user preference |
| kt_report_card_screen_default | integer | with null | Knowledge report card user preference |
Product Name: Unicenter Service Desk
Table Type: Table