pri

List of Priority entries. The priority reflects the time-frame in which a ticket must be resolved. For the ticket, it represents the highest priority of any problem attached to the ticket. Problem priorities are derived from the scope (impact) and severity of the problem.

Column Name Column Datatype Column Null Option Column Comment
id integer not null Unique (to the table) Numeric ID
del integer not null Deleted flag (0=active 1=inactive/marked as deleted)
enum integer not null Primary key
sym nvarchar(12) not null Symbolic name for this priority
nx_desc nvarchar(40) with null Description or priority
service_type nvarchar(30) with null Classic Service Type. Foreign key to the code field of the srv_desc table.
last_mod_dt integer with null Timestamp of when this record was last modified
last_mod_by byte(16) with null Specifies the UUID of the contact who last modified this record

Product Name: Unicenter Service Desk

Table Type: Table


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